Shipping Options
We offer both express shipping and priority with different delivery time.
Express Shipping
Priority Shipping
You will receive an order confirmation email once you place an order.
All order will be processed within 1-2 working days.
A shipping confirmation email will be sent after the order is shipped.
Please ensure your shipping address and contact email is entered accurately.
Shipping Information
Processing Time: All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on your location and the shipping options you choose.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Delivery Information
Domestic Delivery: For orders shipped within USA, we aim to deliver your purchase within 3-7 business days from the date of shipment.
International Delivery: International shipping delivery times may vary between 5 and 12 business days.
Delivery Restrictions: Unfortunately, we cannot deliver to military addresses.
Damages
ITSKOO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Return Policy
Our Return Policy provides detailed information about options and procedures for returning your order.
Contact Us
For any questions or concerns regarding your order or this Shipping and Delivery Policy, please contact us at:
- Email: contact@itskoo.com
We are committed to ensuring that your experience with ITSKOO is smooth and enjoyable from purchase to delivery. Thank you for choosing us to enhance your experience.